Purchase Terms of Agreement
Digital Products Refund Policy
The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.RCKimagesphotography.com are non-refundable or exchangeable.
RCK Images Photography reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Return Policy
Our goal at RCK Images Photography is that you are completely satisfied with your purchase.
In the event of inclement weather, camera malfunction or any other unforeseen event that prohibits RCK Images Photography from completing the session on the scheduled date and time that was booked, the clients will have the option to reschedule the session or receive a full credit to their account in the amount of their retainer to be used towards any future session. If the client fails to attend the scheduled event on the day and time that was reserved, no refunds will be given under any circumstances. Rescheduled dates, due to last minute cancellations on the part of the client, will result in a $35 reschedule fee.
RCK Images Photography has a strict policy of no refunds once a transaction has been completed. (i.e. The client selects photographs, products, digital files or proofs and completes payment on these products, it is then considered non-refundable.) If the client receives an incorrect photo than was selected at their ordering appointment, you must notify RCK Images Photography within one week of receipt. RCK Images Photography will process the correct photo to the client free of charge. No refunds will be giving due to "not liking" the file once received.
Any questions regarding this Policy, please call (218) 461-0369.
Policies
All session fees, prints and products (including digital products) are subject to state sales tax and shipping when applicable. Due to the nature of photography, all sales are final. Payment for orders are due in full when the order is placed unless you have made arrangements to complete a payment plan of 1, 2, or 3 months. Products will not be distributed until the order is paid in full. All rates are subject to change at any time. All rates are non-negotiable.
If you have any questions, please call (218) 461-0369 or email rckimagesphotography@gmail.com