FAQs
How do I schedule a session?
Please contact us to verify we are available on the day you desire. For outdoor sessions, we suggest early morning appointments or late afternoon appointments in order to obtain the best lighting. Once you determine we are available for your session, you can visit our online store to purchase your photo session.
Where are you based and do you travel?
We are based in the state of Minnesota, USA. We love to travel for photography sessions. Travel and lodging fees will apply depending on the location. A signed contract is required before the session or travel.
When will we get our photos?
With photo sessions, you will receive an online gallery link with all your photos maximum 8 weeks (sometimes less depending on the season we photograph your story). We value the quality of your photos over the speed time to have them done. You can download all the photos from the gallery but also share them and choose your favorites.
** Expedited editing time, as well as any additional edits including major object and background removal are also available for a fee.
How many pictures will we receive?
More than you need.
What forms of payment do you currently accept?
We accept the following online and offline alternative payment methods:
* Cash (by arrangement)
* Check (by approval)
* Venmo / PayPal
* Visa (credit and debit cards)
* MasterCard (credit and debit cards)
* American Express
* Discover (US merchants only)
* Digital Wallets - Apple Pay, Google Pay, Microsoft Pay (on supported devices)
* iDEAL payments (Netherlands merchants only)
How does digital delivery work?
Once our client has placed an order, they will receive an order confirmation email.
Once the order has processed, we send them an email that contains a link to download their photos. For security purposes, this download link expires automatically after 7 days. Processing delay is 72 hours or less depending on the complexity, the amount of editing required, and our workload.
To download a single image, click on the 'Download' icon and your image will download directly to your computer. In some cases, it will ask you for your email and pin code. Single image downloads are always web quality for your convenience.
What is an image license?
Photographers grant image licenses to clients, specifying usage rights such as duration and platform. Breaching the terms of the license can result in termination of the client's rights to the image.
It's important to note that acquiring a license to use an image does not transfer copyright ownership to the licensee.
PERSONAL USE
Personal Use only, also known as 'Editorial', allows for non-commercial use of images. This is often used by wedding and family photographers.
COMMERCIAL
This typically involves using images for commercial purposes such as selling products like books and merchandise. This type of use is usually negotiated separately.
PROMOTIONAL
This type of image licensing is commonly used for personal branding and product photography, allowing images to be used on websites, social media, promotional materials, and more. When you work with me as your brand photographer, your images will come with this standard licensing.
What's your policy to sharing your images online?
At RCK Images Photography, our policy is simple.
1. ) You’re free to use the images we create for you for personal use as much as you like. So print as much as you want for your home, office, relatives, friends and family.
2. ) You’re also allowed to share on any social network you like, provided you use either the watermarked files, OR
3. ) if you prefer not to use a watermark, that's okay as long as you mention one of our social media profiles or link back to our website. We strive to accommodate special or unique situations, so feel free to communicate and ask questions when working with us!